Our goal is to be here to help you as much as you need (or as little). We have a combination of self-help and full-service support options. Take the time to get familiar with your options here.
- Support Community - Common (and uncommon) questions posted by the DashboardFox Team as well as other customers, partners, and evaluators. Quickly search for answers, follow topics, and since our team actively moderates the community, this is the go-to method for getting your questions answered. Sign up for free - https://support.dashboardfox.com/
- Priority Support - Everyone gets priority support for the first year after purchase, then it's your option to renew if you want the enhanced coverage provided over the community support option. To open a priority support ticket, log into your Customer Account portal and submit a ticket - https://myaccount.5000fish.com
- Help Guides - For documentation and guides on how to get started and do major features in DashboardFox, search and explore the product documentation - https://help.dashboardfox.com
- YouTube Channel - On all our social media channels we regular share #DashboardFoxWeeklyTips on features you may not be aware of. - YouTube (and follow us on Facebook, Twitter, and LinkedIN)
- Changelog - We update Yurbi on a very regular basis, but we're not too good about sending out emails of all the new features and fixes. But we do add it to our changelog which you can view (and also you can click What's New in the header on our website and subscribe to browser updates) - https://roadmap.dashboardfox.com/changelog/
- Feedback Voting and Roadmap - Our best ideas come from you. Submit new ideas, vote for others, register to get notified for updates to the feedback and roadmap items you like - https://roadmap.dashboardfox.com/feedback/
- Professional Services - If you need more than just a helping hand but need us to augment your team and do some of the heavy lifting, we offer a wide range of services that we can do from API integration and development, to customization services, to simple dashboard and reporting building - https://dashboardfox.com/contact